Privacy Policy

MovSmart Abuja is an easy-to-use app developed and managed by the AIITIS (Abuja Integrated Intelligence Traffic Information System) Unit of the Department of Traffic Management, Transportation Secretariat, Federal Capital Territory Administration (FCTA) is a commuter-focused safety and mobility platform that enables secure taxi use, driver verification, emergency alerting, and access to transportation-related services within Abuja. This Privacy Policy explains how we collect, use, and protect your personal information.

  1. Purpose of the App

    MovSmart is designed to:

    • Promote safe public transportation
    • Enable real-time vehicle and driver verification
    • Connect commuters to emergency services
    • Offer features such as ride sharing, panic alerts, and access to verified parking, garages, and more.
  2. Information We Collect

    We collect the following types of information when you use the app:

    a. User Registration
    • Fullname
    • Phone Number
    • Email Address
    • Passeord(encrypted)
    • Emergency Contact Name & Phone Number
    b. Real-Time App Usage
    • Live GPS Location (for trip tracking and nearby services)
    • Destination input and trip routes
    • Ride history
    • Side number/QR scans for verification
    • Emergency alerts and usage logs
    c. Device Permissions
    • Camera Access (to scan QR codes)
    • Device model, OS version, IP address
    d. Integration with External APIs
    • Verification of driver and vehicle credentials through DRTS EVReg API
  3. How We Use Your Information

    Your data is used to:

    • Facilitate safe taxi usage and real-time trip tracking
    • Match you with certified vehicles and drivers
    • Enable QR/side number scanning for identity verification
    • Notify emergency contacts and FCTA agencies in panic situations
    • Provide nearby services like bus stops, garages, and parking
    • Log and review past trip details for transparency and accountability
  4. Information Sharing

    Your data may be shared with:

    • FCTA-authorised security and emergency agencies, when necessary
    • DRTS systems for identity validation
    • Your emergency contact when alerts are triggered

    We do not sell or rent your data to any third parties.

  5. Data Security

    We apply robust security measures, including:

    • Encrypted data transmission
    • Secure authentication protocols
    • Restricted system access

    Despite these safeguards, users should always protect their devices and credentials.

  6. Your Rights

    You can:

    • Access and update your profile
    • Delete your account or request data removal
    • Change your emergency contact details
    • Withdraw consent for optional features (e.g., location or camera access)
  7. Children’s Privacy

    Users under 18 require guardian approval. The app is not designed for children under 13.

  8. Changes to this Policy

    If this policy is updated, you will be notified in-app or by email.

    Contact Support: trafficmanagement.fcta.gmail.com or +2348115763761